Dec 19, 2006 (CIDRAP News) – Though the United States observed the fifth anniversary of the 2001 terrorist attacks this fall, the nation’s public health emergency preparedness has improved slowly and remains inadequate, according to a report last week from the nonprofit organization Trust for America’s Health (TFAH).Jeff Levi, PhD, director of the Washington, DC-based TFAH, said in a Dec 12 press release that the Sept 11 and anthrax attacks and Hurricane Katrina were wake-up calls for the country to improve its weak preparedness systems. “But, across the board it is clear that we haven’t learned the lessons from these tragedies—we are still vulnerable to what might come next,” he said.The 84-page report, released annually since 2003, assesses preparedness in each state and the District of Columbia, examines funding and accountability for preparedness, and offers recommendations to improve the country’s ability to respond to a national health emergency.How do states stack up?In the state assessment, the TFAH report based scores on how states and some cities performed on 10 indicators of preparedness. The indicators, which change each year to reflect changing preparedness expectations and the availability of public state preparedness data, include:”Green” status for distribution of vaccines, antidotes, and medical supplies from the Strategic National StockpileSufficient Biosafety Level 3 laboratoriesEnough laboratory staff to do tests for anthrax or plagueYear-round influenza testingEnough hospital beds for the first 2 weeks of a moderate pandemic flu outbreakIncreased seasonal flu immunization rates among adults aged 65 and olderIncreased pneumococcal vaccination rates for seniorsUse of a disease surveillance system that is compatible with the national system used by the Centers for Disease Control and Prevention (CDC)Enough registered nursesSteady or increased funding for public health programs from 2004-05 to 2005-06Oklahoma scored highest, with 10, while California, Iowa, Maryland, and New Jersey were lowest, with scores of 4. More than half of states and the District of Columbia scored 6 or less. Kansas scored 9; states scoring 8 included Alabama, Kentucky, Michigan, Missouri, Montana, Nebraska, South Dakota, Texas, Virginia, Washington, West Virginia, and Wyoming. The report says that states with stronger surge capacities and immunization programs scored higher this year, since four indicators focused on these measures.Since the first report was published, the number of states lacking the capacity to conduct lab tests during a bioterrorism emergency has shrunk from 44 to 11. The report applauds states for improving the public health workforce’s ability to test for anthrax or plague, but the authors say the increase was due to employee cross-training rather than staffing increases.One area of concern was flu vaccination rates for seniors. Thirty-five states maintained their rates and two increased their rates, but vaccination coverage for seniors fell in 13 states. “Seasonal flu vaccinations are viewed as a key part of planning for pandemic preparedness and other emergency responses that would require mass vaccination or distribution of medications,” the report states.Concerns about fundingRegarding federal efforts, the report raises strong concerns about funding. Congress has appropriated about $1 billion per year since 2002 to strengthen federal and state preparedness, but programs are already being cut, even before basic goals have been met, the report says.”These cuts threaten to halt or even reverse progress that has been achieved,” the report asserts.TFAH also faults federal agencies such as the CDC for not establishing clearer standards for state preparedness capabilities, especially those that receive federal funds. Americans should have more information about how well their communities and states are prepared and how tax dollars are being spent, the authors write.”Americans are not receiving the information they deserve to know about the safety of their own communities—or the standards they should hold the government accountable for,” the report says.To improve leadership and oversight of public health and bioterrorism preparedness, the Department of Health and Human Services (HHS) should have a single senior official assume responsibility for all public health programs, according to TFAH. Currently the duties are handled by separate HHS divisions. “No one official below the secretary has the authority to coordinate and synthesize a national preparedness strategy among agencies,” the group says.Some other recommendations include:Boosting surge capacity and the medical and public health workforceExpanding testing capabilities in public health labsBolstering the Strategic National Stockpile of medications and vaccinesEstablishing a “state of emergency” health insurance benefit to encourage uninsured and underinsured people who are ill during an outbreak to seek medical careLegislation passed by Congress just before it adjourned Dec 9 may help some of the problems cited in the in the TFAH report. The Pandemic and All-Hazards Preparedness Act (S 3678), signed into law by President George W. Bush today, addresses pandemic preparedness standards for states, calls for surveillance system improvements, and sets forth measures to improve medical surge capacity.The legislation also requires HHS to establish an agency called the Biodefense Advanced Research and Development Authority (BARDA) to revitalize Project BioShield, established in 2004 to develop countermeasures against biological weapons and other threats.The new legislation authorizes spending of $1.07 billion for BARDA for fiscal years 2006 through 2008. In August the Congressional Budget Office estimated that the remainder of the bill would cost $297 million in fiscal year 2007 and about $6 billion for the period 2007 through 2011.See also:TFAH news release, with links to complete reporthttp://healthyamericans.org/reports/bioterror06/CIDRAP News story on TFAH 2005 reportCIDRAP News story on TFAH 2004 reportDec 15 CIDRAP News story “Congress passes public health preparedness bill”
Jun 10, 2008 (CIDRAP News) – Five years after the SARS (severe acute respiratory syndrome) epidemic spread around the globe via air travel, significant barriers still stand in the way of tracking down and notifying airline passengers who may have been exposed to an infectious disease.The process for contacting those passengers is complex, involving a mix of international, national, state, and local government agencies as well as private businesses. Studies conducted recently by staff at the US Centers for Disease Control and Prevention (CDC) and the Public Health Agency of Canada suggest that the process is not working well. And interviews with public health and air-travel experts confirm that there are jurisdictional and data-access challenges to tracing and alerting passengers.Meanwhile, additional regulatory authority that could improve the flow of passenger data from airlines to public-health agencies has been stalled in public-comment revisions since mid-2006, though the CDC says it hopes to complete the revisions this year.Research shows difficultiesThe studies were presented at the International Conference on Emerging Infectious Diseases, a biennial conference that took place in Atlanta in April, but have not otherwise been published. They both focused on tracking passengers who may have been exposed to tuberculosis, a situation that presents particular challenges because people are likely to be infectious for a while before being diagnosed and thus may expose others before they know their own status.Under regulations composed by the World Health Organization, passengers are considered at risk for contracting tuberculosis if they sit within two rows fore or aft of a contagious passenger for 8 hours or more (while flying or during a ground delay), a standard that is supported by a meta-analysis published in The Lancet in 2005.Most flights of that length cross international borders, which greatly complicates contacting passengers, according to a study by Dr. Derek Scholten of the Public Health Agency of Canada and Dr. Karen Marienau, a medical officer with the CDC’s Division of Global Migration and Quarantine. They interviewed participants in 130 contact-tracing investigations conducted by the United States and Canada in 2006 and 2007.”Let’s say we have someone who came into the United States from Paris on Air France, was in the U.S. for a few weeks and then returned to France, and is discovered to have been infectious on both inbound and outbound flights,” Marienau said in an interview. “We would want to notify US citizens that were on that outbound flight, but we have to rely on French authorities contacting Air France and initiating the investigation.”A second study conducted by Marienau and five colleagues from the CDC’s airport quarantine stations demonstrated that contact tracing within the United States also faces challenges. They looked at the results of 68 investigations of TB exposure on airlines carried out in the United States in the first 11 months of 2007, involving 2,062 passengers.Under the rules governing interaction among federal, state and local agencies, passenger contact information flows from the airline to the CDC, through a state health agency and to a local health department that is responsible for tracking down passengers in their jurisdictions; local agencies are then supposed to tell the CDC their results.The local health agencies that pursued the investigations in Marienau’s study told the CDC that no contact information at all was available for 23% (478) of the passengers. And it is not clear how reliable the information provided for the other 77% was, because 88% of the 2,062 passengers who were potentially exposed were never tested for TB. (About 10%  took a TB test, and about 2%  were able to prove to investigators that they already knew their TB status.)Not enough information came back from local health departments to indicate whether potential contacts were found and declined to be tested, or could not be found, Marienau said. While the study reveals problems in communication between local health agencies and the CDC, it also suggests that “despite our best efforts we are not getting complete or accurate locator information,” she said.Formal CDC request neededHow much information airlines collect from passengers and how fast they can pass it on are longstanding sore points with the CDC. The agency has legal authority to request passenger identity and whatever contact information the airlines possess via a mechanism called a “manifest order,” a form letter signed by the CDC’s director and sent to an airline by e-mail or fax.”We can’t release anything until we have the formal request from the CDC because of privacy issues,” Barbara Martin, a registered nurse on Delta Airlines’ medical team, said in an interview. “We can certify the index case was on a particular flight on a particular date, but beyond that, we can’t tender information” until the manifest order is received, she said.But putting together the information for legal release poses significant challenges. Airlines, Martin said, often don’t have complete contact information for passengers. The amount of data available depends on how direct the customer relationship is. A member of an airline’s frequent-flyer program will already have provided abundant information directly to the airline. However, someone who bought a ticket through an online discounter may have given that information only to the discounter, not to the airline as well. Traditional travel agents may supply their own contact information, rather than the passenger’s; the same goes for corporate travel departments. Foreign travel agents may supply only a name and passport number.In addition, whatever information flows through those channels tends to be home or business contact information. Very few passengers think to provide airlines with itinerary details. One location where a passenger intends to stay is usually demanded by immigration authorities for admittance to a country; but because it is collected by a different agency, sometimes one belonging to a different government, airlines cannot access it easily.Plus, all the information on a passenger is not stored in a single place. A flight manifest may contain name, flight number, date, and seat number—but any additional contact information resides in other systems. That is both for privacy reasons and because the costs of storing the manifest plus all the contact data for every flight every day would be enormous, said Katherine Andrus, assistant general counsel at the Air Transport Association.Proposed changes stir controversyThe CDC has attempted to influence what information airlines collect and how it is stored and delivered, but has not succeeded so far. In November 2005, within a broad “notice of proposed rulemaking” on communicable-disease control, it proposed several changes to the federal regulations governing passenger data (42 CFR parts 70.4 and 70.5). It asked that airlines operating interstate flights out of certain airports be required to request contact information from passengers, maintain it in a database linked to the flight manifest for 60 days after the flight, and transmit it to the CDC electronically within 12 hours of a manifest order.The proposal was controversial. Airlines charged that the database would infringe on customer privacy, and also said it would duplicate data storage that they maintain to satisfy Department of Homeland Security requirements. (Airlines are required to transmit names and passport numbers to DHS before international flights depart.)In public comments on the rule change, the University of Pittsburgh Medical Center’s (UPMC’s) Center for Biosecurity—a think tank co-founded by the former leader of the WHO’s smallpox-eradication effort—strongly opposed the additional data collection, saying: “It will cause legitimate public concern that government would be able to track citizens’ movements and have access to their personal information based on the suspicion of a person’s having a contagious illness or having had contact with someone who had a contagious illness.”However, in June 2004, the Project on the Public and Biological Security at the Harvard School of Public Health found that Americans are willing to give up some data privacy in exchange for enhanced protection against contagion. The project polled 1,006 adults (including 633 who said they took at least one flight within the United States per year and 240 who said they took at least one cross-border flight per year) and found that 94% would want to be contacted if they might have been exposed to a serious contagious disease on an airplane.Among the international travelers, 88% said they would be willing to give the airline their cell phone or pager number or e-mail address, and 73% said they would be willing to provide details of their destinations. Among the domestic fliers, 93% said they would be willing to provide contact information. However, they did expect the data to be protected: 37% of domestic passengers and 38% of international fliers said they were “very concerned” their privacy might be breached.The poll results are paradoxical. According to airlines and the CDC, there is a wide gap between the proportion of passengers who said they would want to be contacted and the number who now provide contact information. The Harvard poll suggests why: Passengers think it is already available. Half of the international passengers and 52% of the domestic fliers said they thought public health authorities would be able to access emergency-contact information quickly if needed.In the 15 months since public comment on the proposed rule closed, the CDC has been negotiating with the airlines and DHS over how much of the data collected for security purposes could also be used for public-health tracking if necessary. Ten out of 13 pieces of information needed for contact investigations are already gathered by DHS and could be shared between agencies, placing a smaller data-delivery burden on the airlines, Dr. Martin Cetron, director of the CDC’s quarantine division, said in an interview. A final rule is expected by the end of 2008.See also: WHO “Tuberculosis and Air Travel” guidelines, 2006http://whqlibdoc.who.int/hq/2006/WHO_HTM_TB_2006.363_eng.pdfMangili A, Gendreau MA. Transmission of infectious diseases during commercial air travel. Lancet 2005 Mar 12;365(9463):989-96 [Abstract]SJ Olsen, HL Chang, TY Cheung, et al. Transmission of severe acute respiratory syndrome on aircraft. N Engl J Med 2003 Dec 18;349(25):2416–22 [Full text]CDC’s 2005 proposal for changes in rule governing airline passenger data (see pages 8-10, parts 70.4 and 70.5)http://www.ecfr.gov/cgi-bin/text-idx?c=ecfr&SID=45d8d4e3cf9217271b83d0f8f1d0eaeb&rgn=div5&view=text&node=42:126.96.36.199.58&idno=42Nov 22, 2005, CIDRAP News story “CDC updating disease-control rules affecting travelers”Poll results from the Project on the Public and Biological Security, Harvard School of Public Healthhttp://www.hsph.harvard.edu/horp/files/2012/09/WP15AirlineContDis.pdfStudies presented at the International Conference on Emerging Infectious Diseases, April 2008 (246 pages); see abstracts listed belowhttp://www.iceid.org/images/stories/2008program.pdfScholten D, et al. Challenges to contact tracing investigations following international airline travel by persons with infectious tuberculosis, pp 187-8Marienau KJ, et al. Exposure to infectious tuberculosis (TB) during air travel: outcome of passenger contact investigations initiated June-October 2007, p 206 (Note: Numbers listed in the abstract were changed after accumulation of more data), p 206
The landing of flight LH1414 Lufthansa in Zagreb today marked the 50th anniversary of the airline’s operations in Croatia.The celebratory flight is a plane on a regular route from Frankfurt, it took off at 12:40 and landed in Zagreb at 14:20. It is a modern Bombardier CRJ900 aircraft with a capacity of 90 passengers in economy and business class. Passengers who will travel on the outgoing celebratory flight LH1415 to Frankfurt are also provided with a special gift – gingerbread hearts – a symbol of Zagreb. “This 50th anniversary is a very important event for us and we are extremely proud to have been constantly present in this area since the first flight. But this success would not have been possible without the support and trust of our partners and passengers. We are glad to have many satisfied passengers from Croatia with whom we enjoy great trust and a positive reputation. Through our hubs we connect Croatia with the world and thus contribute to its development. “, said Mr. Bernhard Wodl, Lufthansa Group Director for Croatia, BiH, Montenegro, Serbia and Slovenia.”It is a great honor and pleasure to congratulate Lufthansa on this great anniversary – 50 years since the first flight to Zagreb. Lufthansa is our important business partner that accounts for a large share of our total traffic, in 2016 it was 18,25% of passenger traffic, and in 2017 so far it is 17,45% of passenger traffic, and we believe that a good business relations and such good business results will continue in the future, to the mutual satisfaction “, said Jacques Feron, President of the Management Board of MZLZ ddLufthansa’s Boeing 727 “Würzburg” aircraft first landed in Zagreb on August 25, 1967, on a scheduled flight from Frankfurt. From the first flight, this airline continued to increase the number of destinations from the region and the level of service quality, and long airlines from the Lufthansa Group started flying from Zagreb. Currently, the Lufthansa Group offers 147 weekly flights from Croatia. Lufthansa thus has 56 weekly flights from five Croatian cities to its two main hubs; these are flights from Zagreb, Dubrovnik, Pula, Split and Zadar to Frankfurt and Munich. Swiss offers a three-week flight between Zagreb and Zurich. Austrian Airlines offers 34 weeks of flights from Zagreb, Dubrovnik and Split to Vienna.Eurowings has 47 weekly flights from Dubrovnik, Pula, Rijeka and Split to Stuttgart, Cologne, Munich, Salzburg, Düsseldorf, Hamburg and Vienna. Brussels Airlines offers seven weekly flights connecting Zagreb and Dubrovnik with Belgium. Thanks to long-term cooperation with the domestic airline Croatia Airlines, Lufthansa also offers its passengers additional flights to Frankfurt and Munich.A wide network of destinations through the Lufthansa Group hub brings passengers flights to 308 destinations in 103 countries around the world. It is these connections that allow travelers to easily reach popular destinations such as New York, Miami or San Francisco.
Jakov Vetma, Municipality of Klis: In case of continuing to achieve excellent tourist results, we will reduce the prices of kindergartens in Klis
In 2018, the Klis Fortress and the Municipality of Klis are making great strides in the direction of revitalization and valorization of cultural and historical heritage, which are bringing very good results. In the first four months of this year the fortress even achieved 76 percent more visits compared to the same period in 2017.In accordance with the excellent tourist results, the Mayor of Klis Jakov Vetma announced that in the case of continuing to achieve excellent tourist results, which are primarily generated by the Klis Fortress, the prices of kindergartens in Klis will be reduced. “I want all locals to feel the benefits we make by working on our cultural heritage. ” points out the chief of Klisa, Jakov Vetma.This announcement is the result of many years of efforts by the Municipality of Klis to revitalize the fortress and Klis cultural heritage with the aim of launching cultural and historical tourism in one of the oldest and most important Croatian historical cities. “Our work gives results! In recent months, we have witnessed a great tourist rise of the Klis Fortress and we want all the residents of Klis to feel that profit. Therefore, if the results continue to move in this direction, I plan to propose a reduction in kindergarten prices which will help all our families with children to provide their children with the best possible care at a lower cost. Of course, we do not intend to stop there and our plan is to continue with the development of tourism in the Municipality of Klis with a special focus on cultural and historical heritage, active holidays and gastronomy, and we are supported by a great traffic position. ” said Vetma, motivated by the great results of Klis Fortress.By the way, in May 2018, the Government of the Republic of Croatia decided to give the Municipality of Klis the use of the Klis Fortress for the purpose of implementing projects related to the revitalization, care and preservation of the fortress, ie promoting the cultural development of the Republic of Croatia. Shortly afterwards, the new visual identity of the Klis Fortress was presented, based on its history, position and cultural symbolism.In the near future, the opening of the Klis Interpretation Center is planned, in which the rich historical and cultural heritage of Klis will be presented through simulated holograms, as well as the gastronomic and oenological peculiarities of the Klis region and many other tourist facilities. In addition to all the above, it is to be believed that the Klis Fortress will have a long and successful season, for the benefit of all the inhabitants of Klis, but also many visitors.Some will say it’s populism, but… Surely there will be many who will look at this move through a political context, ie populism. But let’s not forget that it makes sense to generate tourist consumption through tourism and invest it in raising the quality of the tourist product, but also to increase the quality of life in the city.Namely, not everyone lives from tourism, nor does everyone have an apartment for rent, so due to the tourist season, apart from crowds, higher prices and the burden on the city infrastructure, they have nothing from tourism except the lack of quality of life. Especially when we talk about excessive tourism, such as in Dubrovnik, where citizens no longer have a city, but it is left to tourists. What is the quality of life in such a city? How citizens can quickly get to the doctor, to the kindergarten, where they can park, is there a place for prams on the city streets… the rhythm of the city is determined by cruisers, because when a cruiser arrives with thousands of tourists no one is crazy a visit to a pharmacy, etc.… What does a citizen of Dubrovnik, if he is not lucky enough to be able to live from tourism, have from it? Just problems.That is why tourism is not and must not be an end in itself, it must be a means to achieve a better quality of life. The generated income from tourism should be invested in improving the quality of life in the city through investments in infrastructure, from construction of roads, sewers, kindergartens, schools, etc. to free textbooks, kindergartens, libraries, construction of children’s playgrounds and all other elements that make the city.Precisely in order to compensate the local population for the crowds and all other misfortunes due to the development of tourism. What does a cashier have from tourism? Or a postman? Or an employee in a kindergarten? Of course, the development of tourism is not controversial and for some it is a “lifeline” and an excellent added value, but only if it is developed strategically, planned and sustainably.For years, I have been wondering why successful Croatian tourist destinations for which tourism is the main lever of development do not have the best kindergartens, schools, free textbooks – a much better and higher quality of life. They earn quite a solid income from tourism so that they can develop and grow well, and the goal is to increase the quality of the local population. After all, that’s how the population is kept, because if we all move out, we become just a backdrop. We already live practically the most from rent, we encourage imports instead of domestic production. Also, tourism is not one industry, but horizontally and vertically connects all other industries, and it is imperative to include as much as possible the domestic component, ie the local economy so that tourism can benefit the wider community, through the development of micro and small entrepreneurship. We need thousands of family farms, not one Agrokog. This is how the population is kept.The city is the people, not the walls.The very essence of tourism is to get to know new ways and culture of living, and if there is no local population, there is no tourism, except through the development of closed resorts. Also, accommodation is not a motive for travel, but precisely the content, diversity and primarily the authenticity of the destination.So, to conclude, if this is a populist move, then I hope that there will be more and more such “populists” who build kindergartens, playgrounds, give free textbooks, kindergartens, encourage small and medium enterprises, etc.… Increasing the quality of life must be imperative , not instant and short-term earnings.
Guidelines and recommendations for compliance with the General Data Protection Regulation (GDPR) for eVisitor users
The Croatian National Tourist Board (CNTB) has published recommendations for actions in the collection and processing of personal data in the eVisitor system.As they point out in the CNTB, care should always be taken to enter data into eVisitor only on the basis of the law, namely: the Sojourn Tax Act and the Ordinance on the manner of keeping the tourist list and the form and content of the tourist registration form. Be well informed and prepared and ultimately harmonize to avoid various inconveniences or penalties if the general data protection provision (GDPR) is not respected.Side dish: Guidelines and recommendations for compliance with the General Data Protection Regulation (GDPR) for eVisitor usersAlso, the CNTB has prepared a statement, ie an explanation for guests regarding the manner and purpose of collecting personal data for registration in the eVisitor system. A document that should be read by each of your guests, in order to be aware of why and what data is collected, and to avoid any inconveniences and problems. Information is key. Print this document and show it to the guest when handing over the keys and put it in a visible place at the reception or entering the accommodation facility.You can download the document in Croatian, English, German, Czech, Spanish, French, Chinese, Hungarian, Italian, Polish, Russian, Slovenian and Slovak at LINK, as shown in the figure.Related news:[GDPR COOK] HOW TO “COOK” A SUCCESSFUL NEWSLETTER CAMPAIGN FOR REPEATED CONSENTMARTINA ŠEPIĆ RUMIN, MAILPLUS ADRIA: GDPR IS AN OPPORTUNITY TO IMPROVE THE QUALITY OF SUBSCRIBERS ‘DATABASES WHICH WILL FINALLY RESULT IN GREATER SUCCESS OF THE EMAIL MARKETING CAMPAIGN
TZ Bakra is the first in Croatia to organize a licensed Interpret Europe course for guide interpreters
Aware of the fact that the world heritage has been presented to a wider audience for a long time and that the greatest asset for overcoming the tourist isolation of Bakar is its rich natural and cultural heritage, the Tourist Board of Bakar and the City of Bakar have recognized the need for quality education of tourist guides. museum staff and staff in nature parks.Therefore, in cooperation with the first interpretation guide and coach in Croatia and the author of popular “Secret Zagreb” tours, Ivo Silla, they decided to organize a licensed Interpret Europe course “Guide interpreter” which will be held in October and November in Bakar. That’s right In July, the Tourist Board of the City of Bakar filled all places for the Interpret Europe licensed course “Guide interpreter” which will be held in Bakar in October and thus became the first destination in Croatia to independently organize a licensed Interpret Europe course for guide interpreters.Costumed themed tours, visitor centers, storytelling, workshops, ecomuseums – all this is the interpretation of heritage, ie the way in which natural and historical heritage is “translated” into a language understood by the local population of all generations (especially children and youth) and visitors and tourists Interpret Europe is a European professional association that brings together about 500 professionals in the field of heritage interpretation from 45 countries and through a series of courses held by their members in their countries conducts various trainings with the aim of better interpretation of heritage, indispensable. part of cultural tourism.In this way, the Tourist Board of the City of Bakar is actively involved in the development of heritage interpretation in the Primorje-Gorski Kotar County with the desire that Bakar emerges from decades of tourist isolation through interpretive guides and other professionals who will reveal rich Bakar heritage to visitors. which are actually the essence of tourism.”Tečaj in Bakar will be the first Interpret Europe course for interpretive guides in Croatia organized exclusively by Croatian organizers. Although we are one of the smallest tourist boards, and our tourism development lags far behind that in Kvarner, we are proud that we, together with the City of Bakar, organized education which is a prerequisite for the development of quality, strategically oriented tourism in our area. In this context, we are extremely pleased with the recent publication of an article in the newsletter of the Intepret Europe association in which Iva Silla and expert for the promotion of interpreted heritage Silvija Jacić presented activities in the field of heritage interpretation that we launched in Bakar such as Ponikva Educational Trail Walks through history or a program for children called “Little Naval Battle”. We intend to continue and develop all of them, as well as some new ones like this course, even more intensively, into quality tourist products.”Emphasized the director of the Tourist Board of the City of Bakar, Sonja Jelušić Marić.Through 40 hours of theoretical and practical classes, trainer Iva Silla will teach students the skills of interpretive guidance that are achieved through interpretive techniques and methods and the search for unique properties of phenomena and objects. The course also includes non-personal interpretation, understanding groups of visitors with special needs, and learning about sustainability and the use of interpretive criticism. At the end of the course, participants will be trained to plan and perform interpretive guidance, which will raise the quality of their work and bring stronger memories and new experiences to visitors. All guides, participants of the course, after successful passing become certified interpretation guides, and those who are not engaged in leadership will gain useful knowledge about the interpretation of heritage. At the same time, in newsletter of this important European association, a text was published on the increasingly intensive interpretation of the cultural and natural heritage of the City of Bakar, which is becoming its main tourist asset.RELATED NEWS: