for a variety of store sales season, the Spring Festival is undoubtedly a higher product sales, profits to earn more time. In short, the Spring Festival is the most festive time of the year, but also the retail business continued to fire for the longest time. In fact, because the Spring Festival residents visited each other’s relatives and friends, New Year reunion, not only general food, dry goods selling, tobacco and liquor is too much demand.
retail sales as a cigarette, we must take a good grasp of this rare time, not only do a good job in the Spring Festival sales of conventional goods, but also to do a good job selling tobacco. In order to make more retail customers can do a good job of cigarette sales, the author will be a few retail households in the sale of cigarettes in a good way to summarize the introduction to the vast number of retail users to promote, we hope to inspire.
skills 1: listen more.
retailer Sun Haidong, male, 48
engaged in retail business for 20 years
Sun Haidong told the author: he began to engage in retail business in 1996, has been 20 years, and the edge of the accumulation, along the way. Experienced during the ups and downs, wave folding. Especially for the sale of cigarettes, from the layman to the experts, from less to know much, I am very pleased. Thanks to the help of the client manager, thanks to the help of peers, thanks to their correct understanding and unremitting efforts, I also feel that the benefit of the majority of the customer care and support.
I don’t think I have any good experience in cigarette sales. I think it’s necessary for retailers to "listen" to the sale of cigarettes". In the Spring Festival cigarette sales, for example, before I was not too concerned about the feelings of customers, not too concerned about their arguments. Psychological thinking, their own things their own decisions, I love what to sell cigarettes to sell cigarettes. The beginning of a few years is indeed feasible, and later with the social changes, with the residents of the economic conditions and the level of consumption, the change in the concept of consumption, this is taken for granted, unrequited love is not feasible.
remember the 2009 Spring Festival period, I heard several customers in the shop talk, a customer said: "Oh, last year’s 5 yuan to buy a bag of Mount Huangshan, I feel really like. To my family for a hundred years to get out of the relatives of 10 yuan a pack of cigarettes in Mount Huangshan, some or a package of $13." Another of the "now 5 yuan a pack of cigarettes is Nabuchushou, there are about 10 yuan. Too low no face, people look down on us."
also thought rob said: Yes, my son said that this year the new year to buy a red Anhui or Yuxi, it seems that this class of cigarette consumption has improved a lot." The speaker has no intention, the listener interested, I >